Deidre is the founder of Warrnambool Helping Hands, created to meet the growing need for in-home support for the elderly in the local community.

With extensive experience in aged, dementia, rehabilitation and palliative care, Deidre holds a nursing degree from Deakin University and a Diploma in Palliative Care from Flinders University. She is passionate about helping clients maintain their independence and dignity, she leads a team of skilled professionals, providing high-quality, compassionate care while fostering meaningful relationships with clients.

Shanan is a personal care worker dedicated to providing compassionate support to people in need. His role allows him to make a positive impact in their lives, ensuring they feel valued and respected. He enjoys building meaningful relationships with both clients and their families, while understanding their needs.

While performing his role he gains a sense of belonging and brings joy to the clients for whom he cares.

He is passionate about caring for those in need in the community because he believes that every individual deserves dignity, respect, and companionship. Working with people also allows Shanan to make a meaningful difference in their lives, providing support, comfort, guidance and living life to the best of their abilities, he finds joy in listening to their stories, understanding their unique experiences, and helping them maintain their independence. He is a person who cares and thrives on helping others and supporting those around him.

Hannah brings a caring, calm, and a warm-natured approach to every client.

With a background in Nursing, Hannah has a deep commitment to offering compassionate and holistic care. She naturally creates a comfortable, safe and supportive environment where individuals feel valued and cared for.

Hannah takes pride in forming meaningful relationships with clients. She is dedicated to her role with Warrnambool Helping Hands in enhancing each individual's quality of life.

With a strong background in administration and customer service, Lauren is passionate about improving community health. Her natural empathy drives her to thrive in roles that enhance other’s well-being and quality of life.

At Warrnambool Helping Hands, Lauren focuses on efficient office operations, client care and building positive relationships with staff, clients and families.

Outside of work, she enjoys time with loved ones, supporting environmental initiatives, and finds joy in music and the outdoors.

Karen has worked in aged care services for over 40 years, both Residential and Community based. She is passionate about our clients being treated with the dignity, respect and understanding they deserve. Karen also excels in wound care, assessment of client's care needs and liaising with appropriate care providers.

Karen did her training at the (old) Warrnambool Base Hospital over 50 years ago. She has lived in Warrnambool most of her life and has two children and a dog.

Mary is an accountant who has had extensive experience in the not-for-profit sector, having worked as a finance manager in community service organisations in Warrnambool for over 20 years. She is passionate about providing a supporting service for the managers, personal care workers and other staff at Warrnambool Helping Hands, enabling them to provide the best care for the clients they support.

Mary is an active community member and has been a member of a local Rotary Club for over 8 years. She enjoys spending time with her children, traveling, gardening & reading.